For destination marketing teams

Your website already has the answers. Visitors just can't find them.

TownGuide is a chat assistant that lives on your tourism site and answers visitor questions in plain language โ€” drawing only from the pages you've already published. Fewer repeat calls to the visitor centre, and a live record of what travellers actually want to know.

yourtown.com
YT
Your Town
Online
ร—
YT Assistant
Hi ๐Ÿ‘‹ I'm the Your Town visitor assistant. What can I help you with today?
Can I bring my dog to the beach?
YT Assistant
Yes โ€” dogs are welcome on most beaches year-round, but they need to be leashed near nesting areas in spring. Here's the full dog-friendly guide.
And how do I get there without a car?
YT Assistant
There's a seasonal shuttle plus regional bus service. I can pull up the route and schedule for you.
Ask anything...

Built for the people running the site

Not another analytics dashboard. A working assistant your visitors use and your team learns from.

i.

Deflect the repeat questions

Parking, dog rules, getting here, what's open in the off-season โ€” the questions your visitor centre answers a hundred times a week, handled on the page.

ii.

See what visitors ask

Every question is a signal. Get a plain-language read on visitor intent that page views and bounce rates can't give you.

iii.

Stays on-brand, on-source

It only answers from your own content, so there's no invented information and no off-message replies. Your site stays the source of truth.

Live in an afternoon

No rebuild, no migration, no IT project. One line of code on the pages you already have.

01

We point it at your site

TownGuide reads your existing public pages โ€” activities, accommodation, advisories, events โ€” and builds its knowledge from them. Nothing for your team to write or upload.

02

You drop in one snippet

A single line of code adds the chat widget to your site, styled to match your brand. It works alongside whatever CMS you already run.

03

You watch what comes back

Visitors get fast answers; you get a weekly digest of what they asked. Refresh the content and the assistant updates with it.

Want to see it running on your site?

I'll set up a working version on your own content before we even talk โ€” so you can judge it for real, not from a pitch. Fifteen minutes, no slides.

Book a 15-minute look